Mary makes our lives easy! She's an accomplished professional through and through. She has an uncanny way of simplifying the details, only because she's absolutely sure she's kept track of them! Her ability to recall the twists and turns we spoke of in the planning stages is amazing. She's a good listener and shows genuine interest in learning what's important to us. We trust Mary because she'll level with us and can deliver a tough message when necessary. When she needs to redirect our program, it always makes good sense. Because of her travel savvy, her keen negotiating skills and her reliability to do what she says she's going to do, our travels have been not only luxurious but easy breezy! Bottom line - we all want a good return on our investment and when Mary takes the lead on planning - WE GET IT! We love you Mary!